Question 1

What is PlanMagnet?

Accepted Answer

PlanMagnet is a product & project management platform that unites roadmaps, backlogs, sprints, docs, dashboards, and automation in one workspace. Instead of stitching a tracker, a doc tool, and a spreadsheet together, your planning and your delivery live in one connected source of truth.

Question 2

Is PlanMagnet available yet?

Accepted Answer

Yes — PlanMagnet is generally available. You can create a workspace on the free plan and start today. Capabilities that are still on our roadmap are described as roadmap throughout this site, and nothing here is a record of real customers, results, or metrics.

Question 3

Who is PlanMagnet for?

Accepted Answer

It is for product and engineering teams and the leaders who run them — product managers shaping a roadmap, engineers working a board, scrum masters running sprints, and leaders who want one view across teams instead of a pile of status decks.

Question 4

How does the roadmap connect to actual work?

Accepted Answer

Initiatives on the roadmap link down to the epics and tasks that deliver them. Because the roadmap is connected to the real work, it moves when the work moves — so a status update is a glance, not a gather, and the roadmap never goes stale the moment it is presented.

Question 5

Does PlanMagnet support OKRs?

Accepted Answer

Yes. You can define objectives and measurable key results, link them to the initiatives and epics that contribute, and progress rolls up automatically — so goals stay connected to delivery instead of being a quarterly ritual in a separate tool.

Question 6

What board styles are supported?

Accepted Answer

Both Kanban and Scrum. Boards are configurable with the columns, swimlanes, and WIP limits your team chooses, and sprints can be planned from a prioritised backlog and closed with a burndown and clean carry-over.

Question 7

Can I set up my own issue types and workflows?

Accepted Answer

Yes. You can add your own issue types, each with its own fields and workflow states, so a bug, a task, and a spike can each follow the path that fits it. Every change is recorded with a full history of who changed what and when.

Question 8

Are docs and specs part of the platform?

Accepted Answer

Yes. You can write requirements, design docs, runbooks, and a knowledge base in a rich editor, linked directly to the epics and tasks they describe — so the spec and the work stay in sync instead of drifting apart in two tools.

Question 9

Can I automate repetitive process steps?

Accepted Answer

Yes. A no-code automation builder lets you compose rules from triggers and actions: route new work, keep statuses in sync, escalate stale items, and post updates automatically — so your process runs itself instead of relying on memory.

Question 10

What does PlanMagnet integrate with?

Accepted Answer

PlanMagnet is API-first and GraphQL-based. The plan is to connect source control (so commits update tickets), CI/CD (so deploys can advance releases), and chat, plus webhooks and a GraphQL API so teams can build their own integrations. Specific connectors are still being rolled out and we name them as they ship.

Question 11

Does PlanMagnet use AI?

Accepted Answer

AI-assisted planning — drafting tickets from an idea, summarising threads, forecasting delivery dates, and flagging at-risk work — is a headline part of our roadmap. We describe it honestly as the target experience so the vision and the current reality are never confused.

Question 12

How much does PlanMagnet cost?

Accepted Answer

Plans are published on our pricing page: a free plan to get started, plus Pro and Business tiers billed per editor, monthly or yearly. Check /pricing for the current published prices, or contact us if you need something beyond the published plans.

Question 13

How do I get started?

Accepted Answer

Create a workspace from the app and start on the free plan — no waitlist. If you are a team or enterprise with a specific use case — for example a migration from an existing tracker — reach out via the contact page and we will work through it with you.

Question 14

Can I migrate from Jira, Trello, or Asana?

Accepted Answer

Yes — migration support is part of our services. We help map fields, statuses, and workflows from your current tools into PlanMagnet and migrate issues, comments, and history where feasible, with a parallel-run validation and a reversible cutover plan. See the Services page.

Question 15

How do workspace permissions work?

Accepted Answer

Every project, item, doc, and dashboard belongs to a workspace, so collaboration, permissions, multi-tenancy, and audit are built in from day one. Identity and authorization are inherited from the Burdenoff platform — PlanMagnet does not reinvent auth.

Question 16

How is my data protected?

Accepted Answer

PlanMagnet runs on the Burdenoff platform with RBAC, audited actions, multi-tenant isolation, and encrypted secrets. Data is hosted in compliance-grade cloud regions. See the Security and Privacy pages for detail.

Question 17

Which third parties process data?

Accepted Answer

We publish our subprocessors — the infrastructure, communication, and platform providers that help run the service. The list is on the Subprocessors page; a few providers are still being finalised and are marked accordingly.

Frequently asked questions

More questions, answered in depth

What is PlanMagnet and who is it for?

How do I move our epics, sprints and backlog off Jira without losing the history?

Can PlanMagnet turn a feature request into backlog items, and does it create them without me reviewing them?

Can we log time against tasks and approve timesheets without buying a separate tool?

How is PlanMagnet different from Jira?

How do I keep a roadmap leadership can read without it going stale the week after I present it?

Still have questions?