Summary (plain English)

This summary is for orientation only — the binding text follows below.

Who you contract with. Self-serve users contract with Timecampus Technologies Private Limited (India). International billing is invoiced through Algoshred Technologies Corp (Delaware, USA), virtual PO 8 The Green, Ste A, Dover, DE 19901.
Early product. PlanMagnet is generally available and still changing quickly. Self-serve plans are provided AS IS. We do not offer or promise any uptime SLA, response-time SLA, or service credits on any self-serve plan. An uptime SLA is available only as a separately negotiated Enterprise add-on, documented in the relevant Enterprise Order Form.
What you get. Access to the PlanMagnet product & project management platform on the plan you select — boards, sprints, backlogs, roadmaps, portfolios, programs, work items, milestones & releases, dependencies, custom fields & workflows, time tracking, risk & quality gates, budgets, no-code automation and delivery analytics — subject to plan limits and the AUP. Plans, features, quotas and pricing are described in the User Pricing Guide on our website and may change.
What you can't do. Anything on the Acceptable Use Policy (https://burdenoff.com/contracts/planmagnet/PLA-LEGAL-005). Common bans: illegal content, malware, reselling without a partner agreement, abuse, sanctions / export violations, scraping other tenants' data, mass spam.
Your data is yours. We get only the licence we need to run the Service. We do not train AI on your Customer Data. We treat your projects, work items, comments and attachments as confidential to you.
You are the controller. You are responsible for the content you put into PlanMagnet and for the lawful basis for any personal data it contains. We are your processor.
AI is assistive, not autonomous. AI-assisted planning (a roadmap feature) drafts and suggests — but you keep a human in the loop and stay responsible for any decision you make on it.
Age. PlanMagnet is for working-age individuals (18+) and the organisations that use it.
Data residency. India by default.
Refunds and pricing. See the User Pricing Guide and your account settings — refund and renewal mechanics live there to keep this document stable as prices evolve.
Liability. Capped to a small, fixed amount appropriate for an early-stage product. See §12.
Governing law. India. Disputes go to Chennai-seated arbitration, except where mandatory consumer protections override.
Enterprise. If your organisation has a signed MSA, that controls — these Terms are for self-serve users only.

1. Acceptance

By joining the waitlist, creating an account, clicking "I agree", or using the PlanMagnet Service, you accept and agree to be bound by these Terms of Service ("Terms"), the Acceptable Use Policy (AUP) at https://burdenoff.com/contracts/planmagnet/PLA-LEGAL-005, the AI Product Terms at https://burdenoff.com/contracts/planmagnet/PLA-LEGAL-012, the Marketplace and Third-Party Terms at https://burdenoff.com/contracts/planmagnet/PLA-LEGAL-011 (where you transact, integrate, or publish on the marketplace), and the Privacy Policy at https://planmagnet.com/privacy. Together these form the agreement between you and us (the "Agreement") for self-serve use.

If you are using the Service on behalf of an organisation, you represent that you have authority to bind it; "you" then means that organisation. If your organisation has signed a Master SaaS Agreement (MSA) with Timecampus (Document ID PLA-LEGAL-001), the MSA controls and prevails over these Terms.

If you do not agree, do not use the Service.

2. The Service

"Service" means the PlanMagnet product & project management platform operated by Timecampus, including the product frontend at app.planmagnet.com, the multi-tenant backend, the GraphQL APIs, the mobile applications, the boards & sprints module, the backlog & roadmap module, the portfolio & program module, the work-item module, the milestones & releases module, the dependency module, the custom-fields & workflow module, the time-tracking module, the risk & quality module, the budget module, the no-code automation module, the delivery-analytics surface, the attachment store, the notifications system, the support tooling, and the Documentation, each as updated from time to time. The Service is offered from the planmagnet.com website.

We grant you a non-exclusive, non-transferable, non-sublicensable, worldwide right during the Subscription Term to access and use the Service for your internal business operations or personal use, subject to plan limits and the AUP. We additionally grant you a licence to install and use any officially distributed mobile apps, SDKs or extensions to connect to the Service.

2.1 Product status. PlanMagnet is generally available and still evolving. Features, APIs, quotas and behaviour will change. We may add, change or remove features. Material reductions of generally-available functionality during a paid Subscription Term require 30 days' prior notice, and entitle you to a pro-rata refund of unused, prepaid Fees if you terminate within 30 days of that notice. Beta, preview, experimental and early-access features are provided AS IS with no warranty and may change or be withdrawn at any time.

2.2 Platform reuse. PlanMagnet is built on the shared Burdenoff platform and reuses common platform services — for identity and authorisation, files and document storage, tags and taxonomy, comments and threads, tenancy, billing and notifications. This is a strength: it means PlanMagnet inherits the platform's tenant isolation, RBAC and security model. It does not change your rights under this Agreement.

3. Account, eligibility, security

3.1 Eligibility. The Service is intended for working-age individuals aged 18 and over and the organisations that use it. It is not directed to children. If you give a person under 18 (e.g., an apprentice or intern) access to your PlanMagnet tenant, you are responsible, as the controller, for all guardian consents and for compliance with applicable data-protection law.

3.2 Accuracy. Provide accurate, current and complete account information; keep it up to date.

3.3 Security of credentials. You are responsible for activity under your account, for keeping your password and API tokens confidential, and for promptly notifying us at [email protected] of any suspected compromise. Use MFA where available.

3.4 Authorized Users. Your tenant will typically have many users in different roles (workspace admins, project leads, project members, collaborators, guests). You are responsible for configuring RBAC appropriately and for ensuring each user complies with this Agreement.

3.5 Sanctions and export. You represent that you, your users, and the individuals and counterparties you engage through the Service are not located in or controlled from a country or by a person subject to comprehensive sanctions, and that you will not use the Service in violation of applicable export-control or sanctions laws (US OFAC, EU, UK, India FTDR / DGFT).

4. Plans, fees, taxes, refunds

4.1 Plans, quotas and pricing. The available plans, their entitlements, quotas, prices, regional pricing, taxes, refund mechanics, and renewal mechanics are described in the User Pricing Guide on our website and on the in-product checkout. The User Pricing Guide is incorporated by reference and may be updated from time to time; the version applicable to you is the version current at the time you start or renew a Subscription Term, subject to the change-notice rules in §15.

4.2 Free plan. Any Free plan is provided AS IS, without SLA, without support beyond community channels, and may be modified, rate-limited or terminated at any time on reasonable notice.

4.3 Invoicing entity. Self-serve plans are charged in advance, monthly or annually, by the payment method on file. Indian and other regional payments are invoiced by Timecampus Technologies Private Limited and processed via Razorpay. International payments are invoiced by Algoshred Technologies Corp (Delaware, USA — virtual PO at 8 The Green, Ste A, Dover, DE 19901) and processed via Stripe. The checkout flow identifies which entity issues a given invoice. Payment to either Timecampus entity discharges your payment obligation pro tanto.

4.4 Marketplace fees and payouts. Where you transact on the PlanMagnet marketplace (templates, plugins and listed services), marketplace fees and payout mechanics are described in the Marketplace and Third-Party Terms (PLA-LEGAL-011) and the User Pricing Guide. Payment processing for marketplace transactions is handled by Stripe / Razorpay; PlanMagnet does not hold buyer funds except through these regulated processors and the payout mechanics described in PLA-LEGAL-011.

4.5 Taxes. Fees are exclusive of all taxes, duties and similar government charges, including Indian GST (CGST/SGST/IGST), withholding tax, TDS, equalisation levy, customs duty, and foreign sales / VAT / GST. You pay all such amounts other than taxes on Timecampus's net income. For Indian B2B you must provide a valid GSTIN at the time of order. Where PlanMagnet operates as a marketplace facilitator, TCS under Section 52 of the CGST Act, 2017 and TDS under Section 194-O of the Income-tax Act, 1961 may apply; we account for these where mandated. We will issue tax-compliant invoices.

4.6 Late payment. Undisputed amounts unpaid for more than 30 days from invoice date accrue interest at the lower of 1.5% per month or the maximum rate permitted by law. We may suspend the Service for non-payment after 15 days' written notice. For Indian micro / small enterprises under the MSMED Act, 2006, the interest rate prescribed under that Act applies where mandated.

4.7 Disputed invoices. Notify us of any good-faith invoice dispute within 15 days of the invoice date; undisputed portions remain payable.

4.8 Refunds and renewals. Refund and auto-renewal mechanics are set out in the User Pricing Guide and the in-product account-settings page, so they can be kept current as our plans evolve. Where you terminate for our uncured material breach you receive a pro-rata refund of prepaid, unused Fees.

4.9 Price changes. We may change prices and plan limits at renewal with at least 30 days' prior notice. Prices are fixed during a paid Subscription Term unless a posted policy or your invoice provides for inflationary or seat true-up adjustments.

5. No service level agreement on self-serve plans

PlanMagnet is an early-stage product and self-serve plans are provided on a best-effort basis. No service level agreement, uptime commitment, or service credit applies to any self-serve plan (including Free). The only SLA available is a separately negotiated Enterprise add-on, documented in the relevant Enterprise Order Form. The status page at https://status.burdenoff.com publishes operational status but is provided for informational purposes and does not create or imply any SLA.

6. Acceptable use

You agree to the Acceptable Use Policy at https://burdenoff.com/contracts/planmagnet/PLA-LEGAL-005, which is incorporated by reference. Without limiting the AUP, you shall not:

access or use the Service in violation of the AUP;
use the Service to store, plan or coordinate unlawful activity, or to harass, threaten or defame any person;
scrape, harvest or bulk-extract projects, work items, comments or other data from tenants you are not authorised to access;
copy, modify, translate, decompile, reverse-engineer, disassemble or create derivative works of the Service, except to the extent expressly permitted by Indian law (including Sections 52(1)(ab)/(ac) of the Copyright Act, 1957);
circumvent any technical limitation, rate limit, billing meter, licence key, audit log or security mechanism;
use the Service to develop a competing product or service, or to benchmark the Service for publication, without our prior written consent;
resell, sublicense, lease, rent, or provide the Service as a managed / hosted service to third parties, except under a separate Partner / Reseller Agreement or approved Order Form;
upload malware, ransomware, viruses, exploits, or content that infringes third-party rights or violates law;
introduce special-category personal data (health, biometric IDs, caste, religion, political opinion, sexual orientation, trade-union membership, or criminal-record data) into work items, comments, custom fields or attachments except under an Order Form that expressly permits such use with the corresponding addenda and where you have a lawful basis;
use the marketplace, payments or payout features for money laundering, terrorist financing, or any other unlawful purpose.

We may suspend the Service in whole or in part if continued use poses an imminent security, legal, or operational risk to the Service or other users. We will use reasonable efforts to give advance notice and limit suspension to what is necessary.

7. Your content, your Customer Data

7.1 Ownership. As between us, you retain all right, title and interest in and to your Customer Data — your projects, work items, boards, sprints, roadmaps, portfolios, comments, time entries, custom-field values, automation rules, uploaded attachments, configurations, and anything else you put in the Service. You grant Timecampus a worldwide, non-exclusive, royalty-free, sublicensable (only to our subprocessors) licence to host, copy, transmit, display, process and otherwise use your Customer Data solely to (a) provide, secure, support and improve the Service for you, (b) prevent or address technical or security problems, (c) comply with law, and (d) enforce this Agreement.

7.2 You are the controller. For the personal data contained in your Customer Data (e.g. the names and activity of the people in your workspace, or third-party data you record in work items), you are the controller / Data Fiduciary and we are your processor under the Data Processing Addendum (DPA) (https://burdenoff.com/contracts/planmagnet/PLA-LEGAL-003). You are responsible for (a) the lawful basis for collecting and processing any personal data you put into PlanMagnet; (b) the accuracy of the content you enter; (c) any notices and consents required from the people whose data you record; and (d) any decisions you make using the Service. PlanMagnet provides the tooling; the decisions and their legal consequences are yours.

7.3 Confidential content. A customer may choose to store confidential material in PlanMagnet — internal roadmaps, security risks, budgets, customer or partner data. Such content is protected with tenant isolation, RBAC, and encryption at rest, and is visible only to roles you grant. Do not store special-category data outside the scope of §6.

7.4 No training on your data. We will not use your Customer Data — your projects, work items, comments, attachments, custom-field values, time logs, or AI feature content — to train, fine-tune or evaluate any generally available machine-learning or large-language model.

7.5 Backups. We maintain operational backups as described in our Security Exhibit. You remain responsible for keeping your own backups where the use case warrants.

7.6 Return and deletion. Within 30 days after the end of the Subscription Term you may export Customer Data through documented Service mechanisms. After that period (or, for Free / lower-tier accounts, after 90 days of inactivity), we may delete Customer Data, except where retention is required by law or for ordinary backup-cycle purposes (max 90 days), and subject to any retention you direct us to apply.

7.7 Service-generated data. We may collect and use usage, telemetry, performance, error and security data about your use of the Service, in aggregated or de-identified form, to operate, secure, improve and benchmark the Service and to publish industry statistics, provided no individual or customer is identifiable.

8. AI features

If you use AI features (AI-assisted planning such as drafting and summarising work items, breaking initiatives into stories, suggesting estimates or labels, and AI assistants — planned roadmap capabilities), the AI Product Terms at https://burdenoff.com/contracts/planmagnet/PLA-LEGAL-012 apply and are incorporated by reference. Key points:

Assistive, not autonomous. AI features support human planning and delivery decisions; they do not make decisions for you.
Human in the loop. No automated decisions with legal or similarly significant effect on individuals without meaningful human review (per DPDP / GDPR Article 22).
Deployer obligations. Where law imposes obligations on the deployer of an AI system (e.g., the EU AI Act, or applicable state AI laws), you carry those obligations as the deployer; we provide reasonable information about how the features work.
No training by us. We do not use your data to train any model.
No warranty on outputs. AI outputs may be inaccurate, incomplete or biased. You must review them before relying on them. The IP indemnity in §11A.1 does not cover AI outputs.
Prohibited uses. No use of AI for unlawful discrimination, mass surveillance, social scoring, or to evade data-protection law.

9. Marketplace, integrations, third parties

PlanMagnet supports a marketplace of templates, plugins and listed services, and supports integrations with your issue tracker (e.g. Jira), source hosts (e.g. GitHub, GitLab), accounting and identity systems. Marketplace transactions and third-party packages are governed by the Marketplace and Third-Party Terms (PLA-LEGAL-011). Key points:

For marketplace engagements, the contract is between the buyer and the publisher / service provider; PlanMagnet operates the platform, facilitates discovery, contracting, milestones and payouts, and is not the counterparty.
Third-party services you integrate (your issue tracker, source host, accounting system, identity provider) are governed by their terms, which you accept by enabling the integration. Timecampus is not a party to those agreements.
You are responsible for any tax or contractual obligations arising from your marketplace engagements.

10. Intellectual property

10.1 Timecampus IP. As between us, Timecampus retains all right, title and interest in and to the Service, the Documentation, all Timecampus trademarks, the platform software, source code, APIs, schemas, models, Timecampus-authored integrations and content, service-generated data, and all enhancements, including all intellectual-property rights therein.

10.2 Feedback. If you provide feedback, suggestions or proposed improvements, you grant Timecampus a perpetual, irrevocable, worldwide, royalty-free, sublicensable licence to use the feedback for any purpose without obligation. We will not identify you as the source without consent.

10.3 Trademarks and publicity. We may identify you as a customer on our website and marketing materials using your name and logo, unless you opt out by writing to [email protected]. Enterprise customers see their Order Form for the equivalent control.

10.4 Open-source components. The Service contains open-source software components; their licences are listed in the Documentation and prevail over these Terms solely as to those components.

11. Warranties; disclaimer

11.1 Mutual. Each party warrants that it has the legal power and authority to enter into this Agreement and that it will comply with all laws applicable to its performance.

11.2 Early product. The Service is provided AS IS and AS AVAILABLE. It is an early-stage product that is now generally available. Bugs, downtime, and changes in behaviour are possible. You should not rely on the Service for any use where failure could cause material loss without keeping your own independent backups, controls, and contingency plans — in particular, you should retain independent records of any business-critical project, financial or planning data.

11.3 Disclaimer. Except as expressly stated in writing in an Enterprise Order Form, Timecampus disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, security, freedom from defects or harmful components, uninterrupted or error-free operation, the suitability of any plan, estimate, roadmap or delivery decision you make using the Service, and any warranty arising from course of dealing or trade usage. We do not warrant that your use will achieve specific results or that AI outputs are accurate, unbiased or non-infringing. PlanMagnet is a tool; it is not legal, tax, financial or professional advice.

11.4 Anti-bribery / sanctions. Each party warrants compliance with the Prevention of Corruption Act, 1988, the U.S. FCPA, and the U.K. Bribery Act 2010, and that it is not a sanctioned party under applicable sanctions regimes.

12. Limitation of liability

We are an early-stage company operating an early-stage product. Both sides accept the following allocation of risk, which is a material part of the bargain reflected in the (often free or low) price of the Service.

12.1 Cap. To the maximum extent permitted by applicable law, Timecampus's aggregate liability under or in connection with this Agreement, in contract, tort (including negligence), statute or otherwise, shall not exceed the lower of (a) the total Fees paid by you to Timecampus for the affected plan during the three (3) months preceding the event giving rise to liability, and (b) INR 5,000 (Indian Rupees Five Thousand) or its equivalent in the currency of your invoice. For Free plan users and users on any other plan for which no Fees have been paid, Timecampus's aggregate liability shall not exceed INR 1,000.

12.2 Excluded damages. Neither party will be liable for indirect, incidental, special, consequential, punitive or exemplary damages, or for lost profits, lost revenue, lost data, loss of business or goodwill, business interruption, cost of substitute services, harm to reputation, regulatory fines or penalties arising from your planning, delivery, tax or financial decisions, or amounts payable to your team or counterparties, even if advised of the possibility, and whether or not foreseeable.

12.3 Carve-outs from the cap. The cap in §12.1 does not limit:

your payment obligations under §4;
your indemnity in §11A.2 (below);
a party's breach of anti-bribery, export or sanctions obligations;
liability for fraud, wilful misconduct, or death or personal injury caused by negligence;
any other liability that cannot be limited under applicable law.

12.4 No carve-outs in your favour beyond statute. The carve-outs in §12.3 are reciprocal only to the extent the law requires; the parties intend the cap and exclusions in §12.1 and §12.2 to apply to the fullest extent permitted by applicable law.

12.5 Consumer rights preserved. Where you are a consumer under the Consumer Protection Act, 2019 (India) or equivalent mandatory consumer-protection law in your place of residence, nothing in this Section limits any liability that cannot be limited under that law.

12.6 Aggregate basis. The cap in §12.1 is the aggregate cap across all claims under this Agreement, not a per-claim cap; multiple claims do not increase it.

11A. Indemnification

11A.1 By Timecampus (IP, limited). Subject to §12 (Limitation of liability — including the monetary cap in §12.1), Timecampus will defend you against third-party claims alleging that your use of the Service, in accordance with this Agreement, infringes a third party's intellectual-property rights. This does not apply to claims arising from (i) your Customer Data, (ii) use in combination with non-Timecampus items where the claim would not have arisen without that combination, (iii) modifications not made by us, (iv) use after we notify you to discontinue, (v) use in breach of this Agreement or the AUP, or (vi) AI outputs. If a claim is made or appears likely, we may, at our option, procure rights for continued use, modify the Service to be non-infringing, or terminate the affected portion and refund pro-rata unused prepaid Fees. This is your sole and exclusive remedy for IP infringement, and our total liability for IP infringement is subject to the cap in §12.1.

11A.2 By you. You will defend Timecampus and the Burdenoff Group against third-party claims arising out of (a) your Customer Data, (b) your use of the Service in breach of this Agreement, the AUP or applicable law, (c) your planning, delivery, budgeting or other business decisions made using the Service, (d) your marketplace engagements or content distributed via the Service, (e) your failure to obtain required consents or to provide required notices under the DPDP Act, the SPDI Rules, GDPR, or applicable AI law, and (f) tax, withholding or regulatory liability arising from misrepresentation of your jurisdiction or status; and you will pay damages finally awarded or agreed in settlement.

11A.3 Procedure. The indemnified party shall promptly notify the indemnifying party of the claim, give it sole control of the defence and settlement (provided settlement does not admit liability of or impose obligations on the indemnified party without consent, not to be unreasonably withheld), and provide reasonable cooperation.

13. Confidentiality

13.1 "Confidential Information" means non-public information disclosed by one party to the other that is identified as confidential or that would reasonably be considered confidential under the circumstances, including the Service's non-public features, security reports, customer data, project and roadmap content, business plans and source code.

13.2 The receiving party shall (a) protect Confidential Information with at least the same degree of care it uses for its own confidential information of like nature (and no less than reasonable care), (b) use it only as necessary to exercise rights and perform obligations under this Agreement, and (c) not disclose it to third parties except to its employees, affiliates, subprocessors, professional advisors, and contractors who have a need to know and are bound by confidentiality obligations no less protective than this Section.

13.3 Confidential Information excludes information that is publicly known without breach, independently developed without use of Confidential Information, lawfully received from a third party without confidentiality obligation, or required to be disclosed by law or court / regulatory order (with prompt notice to the disclosing party where lawful).

13.4 Obligations under this Section survive for 3 years after termination, except for source code and personal data which remain confidential indefinitely.

14. Term, suspension, termination

14.1 Term. The Subscription Term is as stated at checkout. Renewal mechanics are described in the User Pricing Guide and your account settings.

14.2 Termination for cause. Either party may terminate this Agreement or any plan if the other (a) materially breaches and fails to cure within 30 days of written notice (7 days for non-payment), (b) becomes insolvent, undergoes liquidation, files for bankruptcy, or has a receiver appointed, or (c) is subject to a force-majeure event under §17 for more than 60 consecutive days.

14.3 Suspension. We may suspend access for AUP violations, security risks, non-payment after notice, or where required by law. We will use reasonable efforts to give advance notice and limit suspension to what is necessary. Where feasible, we will preserve access to export your projects and work-management content during a wind-down.

14.4 Termination for convenience by Timecampus. We may terminate Free plans and unpaid trials at any time for convenience on reasonable notice. Paid plans may be terminated for convenience only at the end of the then-current Subscription Term.

14.5 Effect.

Your right to access the Service ceases.
You may export Customer Data per §7.6.
You remain liable for all Fees due up to termination; Fees for the then-current period are non-refundable unless termination is for our uncured material breach, in which case you receive a pro-rata refund of prepaid, unused Fees.
Sections that by their nature should survive (definitions, ownership, confidentiality, indemnity, liability, governing law, dispute resolution, surviving obligations of the DPA) survive termination.

15. Changes to these Terms

We may change these Terms from time to time. For material changes we will give at least 30 days' notice by email and/or in-product banner and update the "Effective date" above. Continued use after the effective date constitutes acceptance. If you do not agree, you may terminate the affected plan before the effective date, and we will refund any prepaid, unused Fees on a pro-rata basis. Statutory consumer protections under the Consumer Protection Act, 2019 are preserved.

We maintain a version history of these Terms. Prior versions are available on request from [email protected].

16. Governing law, disputes, jurisdiction

16.1 Governing law. This Agreement is governed by the laws of the Republic of India, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

16.2 Escalation. The parties shall first attempt in good faith to resolve any dispute through escalation between authorised representatives for at least 30 days.

16.3 Arbitration. If escalation fails, any dispute, controversy or claim arising out of or relating to this Agreement, including its existence, validity, termination or any non-contractual obligation arising out of or in connection with it, shall be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996 (as amended). Seat and venue: Chennai, Tamil Nadu, India. Sole arbitrator mutually appointed (failing which appointed under the Act). Language: English. The award is final and binding. Each party bears its own costs unless the tribunal directs otherwise; the parties intend arbitration to be a proportionate process appropriate to the scale of the dispute. Either party may seek interim relief in the courts identified in §16.4.

16.4 Jurisdiction. Subject to §16.3, the courts of Chennai, Tamil Nadu, India have exclusive jurisdiction. Timecampus may seek injunctive or equitable relief in any court of competent jurisdiction to protect its IP, Confidential Information, or to enforce payment.

16.5 Consumers. For users who are consumers under the Consumer Protection Act, 2019 (India) or equivalent mandatory consumer-protection law in their place of residence, nothing in this Section deprives the user of mandatory consumer protections, including the right to approach consumer forums or local courts having territorial jurisdiction over the consumer's residence.

16.6 Your business disputes are not ours. Disputes between you and your team members, customers or marketplace counterparties arising from your own projects or engagements are between those parties and are not subject to this Section; Timecampus is not a party to them.

17. Force majeure

Neither party is liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, pandemic, governmental orders, lockdowns, fire, flood, telecommunications failure, internet backbone failure, denial-of-service attacks on third-party infrastructure, and acts of cloud providers, provided the affected party uses reasonable efforts to mitigate.

18. Compliance, anti-bribery, export, sanctions

Each party shall comply with all applicable laws, including the Prevention of Corruption Act, 1988, the U.S. FCPA, the U.K. Bribery Act, applicable export-control and sanctions regimes (US OFAC, EU, UK, and India's FTDR Act / DGFT lists), and the Foreign Exchange Management Act, 1999 (FEMA) for cross-border payments. You warrant that you are not, and your Authorized Users are not, located in or controlled from a country or by a person subject to comprehensive sanctions.

19. Notices

Notices to Timecampus must be sent to [email protected] and, for legal notices, also to the registered office in India or — for matters concerning international invoicing — to the Algoshred Technologies Corp virtual PO in Dover, Delaware. Notices to you may be sent to the contact and billing email addresses on your account. Notices are deemed received on the next business day after dispatch by email or on actual delivery if sent by courier. Routine operational notices (downtime, maintenance, policy updates) may be posted to https://status.burdenoff.com, in-product, or by email.

20. Miscellaneous

20.1 Independent contractors. The parties are independent contractors. Nothing here creates a partnership, joint venture, agency or employment relationship — including between Timecampus and any team member, collaborator or marketplace provider you engage through the Service.

20.2 Assignment. You may not assign this Agreement without our prior written consent. We may assign to an affiliate or in connection with a merger, reorganisation or sale of substantially all of our assets, on notice to you. Any unauthorised assignment is void.

20.3 Subcontracting. We may engage subprocessors under the DPA and subcontractors generally; we remain responsible for their acts and omissions in connection with the Service.

20.4 Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force; the parties shall negotiate in good faith to replace the invalid provision with one that achieves its commercial intent — including, for §12, the lowest enforceable cap and broadest enforceable exclusion under applicable law.

20.5 No waiver. A waiver is effective only if in writing; failure to enforce is not a waiver.

20.6 Entire agreement. This Agreement (with the AUP, AI Terms, Marketplace Terms, and Privacy Policy) is the entire agreement between the parties on its subject and supersedes prior or contemporaneous communications. No purchase-order terms, click-wrap or other customer terms apply, even if Timecampus signs or accepts such document.

20.7 Electronic execution. This Agreement may be executed and accepted electronically under the Information Technology Act, 2000. Stamping, where required under the Indian Stamp Act or the Tamil Nadu Stamp Act, is your responsibility unless otherwise stated.

20.8 Language. The English version controls; translations are for convenience only.

20.9 No third-party beneficiaries. Except for affiliates and indemnified parties, there are no third-party beneficiaries.

21. Contact

Topic	Email
General / legal notices	`[email protected]` (and registered office)
Sales	`[email protected]`
Support	`[email protected]`
Security	`[email protected]`
Privacy	`[email protected]`

Timecampus Technologies Private Limited — CIN U72900TN2022PTC156974 — Registered office: "VISWAM", Plot No. 43, Veeramani Nagar, 2nd Cross Street, Nanmangalam, Chennai – 600117, Tamil Nadu, India. Algoshred Technologies Corp (international invoicing) — EIN 35-2845680 — Virtual PO: 8 The Green, Ste A, Dover, DE 19901, USA.